Privacy Policy

At Zod Al Khair Information Technology W.L.L., we are committed to safeguarding your privacy. Our privacy policies outline how we collect and handle your personal data to ensure the protection of your privacy when using our services. By using our services, you agree that we may use your personal data in accordance with our privacy policies.

Access to information collected from clients is restricted to authorized Zod employees who require this information to perform their duties. We maintain complete confidentiality of all clients information and ensure it is accessed and used solely by authorized personnel.

We are dedicated to providing the best possible service to our clients and regularly review our systems and data to ensure their security. Unauthorized actions against our computer systems and data are subject to accountability by relevant governmental and judicial authorities. We will investigate such actions to take appropriate legal measures and seek compensation against those responsible.

By using our services, you agree to comply with our terms and conditions, acknowledging that we reserve the right to modify these terms at any time. It is your responsibility to periodically review our terms and conditions to stay informed of any changes.

Purchases

If you wish to purchase any of Zod's services ("Purchase"), we may ask you to provide certain information related to the purchasing process, including but not limited to:

    Full name
  • Date of birth
  • Address
  • Identification card details
  • Your IBAN number
  • One-time passwords (OTP)

By providing us with the above-mentioned information, you acknowledge and agree that it is accurate and complete to the best of your knowledge, and you agree to keep this information updated to ensure its accuracy at all times.

We are committed to safeguarding our clients' privacy and processing their personal data in accordance with our Privacy Policy. By making a purchase through our services, you agree to our Privacy Policy and consent to our use of your personal data for the purpose of facilitating the purchasing process.

We reserve the right to refuse or cancel your order at any time and for any reason, including but not limited to the unavailability of the service, errors in service description or pricing, or any other reason we deem appropriate. If your order is canceled, we will notify you via email and refund the full amount, if possible.

Please note that all purchases made through our service are subject to these terms and conditions, in addition to any specific terms and conditions of the purchased service. It is your responsibility to review and understand all applicable terms and conditions before making a purchase.

Subscriptions

Our services are provided on a subscription basis ("Subscriptions"). You will be billed in advance on a recurring monthly or annual basis, depending on the subscription plan you have chosen and the number of additional sub-accounts you create.

Programs in our services

If the service requires downloadable software or includes it, the software may be updated automatically on your device once a new version or feature becomes available. You may have the option to adjust automatic update settings for certain services. Zod grants you a personal, non-transferable, non-exclusive, worldwide, and royalty-free license to use the software provided to you by Zod as part of the services. This license is solely for the purpose of enabling you to use and enjoy the services as provided by Zod, subject to these terms. You are not permitted to copy, modify, distribute, sell, or lease any part of our services or embedded software, and you may not attempt to extract the source code of such software or engage in reverse engineering, unless you have obtained prior written permission from Zod.

Exceptions and limitations

The company disclaims all representations and warranties to the maximum extent permitted by law, including any warranties regarding the accuracy, completeness, or reliability of the content provided by this application, its affiliated companies, or any third party. THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES RESULTING FROM YOUR USE OF THIS APPLICATION, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, REVENUES, DATA, FINANCIAL LOSSES, INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. Additionally, Zod, its suppliers, and distributors will not be responsible for any damages to computer hardware, software, systems, programs, related data, or any other incidental or consequential damages, whether direct or indirect, arising from the use of this application.

Responsibility for our services

To the maximum extent permitted by applicable laws, Zod will not be liable for any reasonably unforeseeable loss or damage arising from or in connection with your use of the services. Under no circumstances shall Zod be liable for any indirect, special, or consequential damages to your computer, computer programs, systems, software, or related data, or any other incidental or consequential damages. This includes damages based on breach of contract, breach of warranty, tort (including negligence), or otherwise, even if Zod has been advised of the possibility of such damages. Your legal rights as a user will not be affected by assignment of the contract.

Cancellation policy

Account cancellation requires a minimum 24-hour notice period, which must be provided to the Zod application. Cancellation notice will be accepted upon confirmation by our team. Please note that we reserve the right to impose a cancellation fee of 20.00 Saudi Riyals to cover any administrative costs incurred. We advise all users to review their subscription before canceling, as no refunds will be available for any unused portion of the subscription.

Modify and terminate our services

At Zod, we strive to constantly enhance our services to provide you with the best possible experience. This means that we may modify or update the functions and features of our services, or even temporarily suspend or entirely terminate the service. Please note that both the client and the provider have the right to terminate any service agreement at any time and for any reason, including the termination of already ongoing services.

Zod also reserves the right to cease providing services to you, or to add or establish new limitations to our services, at any time. We will make every effort to notify you in advance of any significant changes that may occur to our services and/or any service termination. However, in some cases, we may need to make changes or terminate the service without prior notice, and we will not be held responsible for any resulting damages or losses.

Return policy

Please be aware that we cannot offer any refunds once the service has started as in use.

Log files

We may collect and use IP addresses for various purposes, including analyzing trends, managing the website, tracking user movement, and gathering broad demographic information in aggregate form. These IP addresses are not linked to any personally identifiable information. Additionally, we may automatically record standard access information, such as browser type, access times, requested URL, and referring URL, for system administration, usage pattern discovery, error identification and correction purposes. These records are kept confidential and are used only within "Zod" as needed for knowledge purposes. We will not use any personally identifiable information related to this data in any manner other than as mentioned above without obtaining explicit permission from you.

Use of your data

We may utilize your device identifier, geographic location, or network location, alongside other data, to enhance your experience on our website. These pieces of information can be employed within specific sections of our application to improve the functions and usability of these areas. Additionally, some of our affiliated partners may also make use of this data.

Links to this app

To ensure the integrity and security of our application, you are not permitted to create a link to any page on this application without our prior written consent. If you choose to link to any page within this application, you do so at your own responsibility and are subject to the terms and conditions described herein, including exceptions and liability limitations.

Copyright

Copyright and other relevant intellectual property rights exist in all text relating to the Company's services and the entire content of this website. The logo of this company is a registered trademark of this company in the Kingdom of Saudi Arabia and other countries. The specific brand names and services of this company mentioned in this application are trademark.

Force majeure

No party shall be held responsible towards the other party for any failure to perform any obligation under any agreement resulting from an event beyond the control of that party, including but not limited to acts of God, force majeure, terrorism, war, political rebellion, insurrection, civil unrest, uprisings, earthquakes, floods, or any other natural or human-caused possibility beyond control, which results in the termination of the agreement and which could not reasonably have been foreseen. Any party affected by such an event must promptly notify the other party, and must use all reasonable efforts to comply with the terms and conditions of any agreement set forth in this document.

Waiver

The parties agree that any failure to enforce any provision of this or any other agreement, or failure to exercise any right or remedy contemplated herein, shall not be construed as a waiver of any future enforcement of such provision or right. Any waiver of any provision of this or any other agreement must be in writing and signed by both parties to be effective. No waiver of any provision of this Agreement or any other Agreement shall be deemed a waiver of any other provision or any subsequent breach thereof.

About these terms

Zod reserves the right to modify these terms and conditions and/or any additional terms that may apply to our services at any time to reflect changes in laws or our services. It is your responsibility to regularly review these terms. If we make any material changes to the terms and conditions, we will attempt to provide you with notice at least 30 days before the new terms take effect. However, we may make changes that address new services or legal factors, which will be effective immediately. Any amendments to the terms and conditions will be published on this page, and notice of amended additional terms for a specific service will also be provided.

Changes will not have retroactive effect, and you should cease using any service if you do not agree with the modified terms. In the event of a conflict between the terms and conditions and the additional terms, the additional terms will prevail. These terms and conditions define the relationship between you and Zod. Non-compliance with these terms and conditions will not constitute a waiver of any of our rights to take action in the future. If any term is found unenforceable, it will not affect the other terms.

Contact us

If you have any questions about any of these Terms and Conditions, please contact us at info@Zodbank.com